Consulting
Hands-on payments strategy for marketplaces, SaaS platforms, subscription services, and ecommerce operating at meaningful volume.
What we do
We work with marketplaces, SaaS platforms, subscription services, and ecommerce teams processing roughly $5m–$500m in annual payments volume to reduce cost, improve authorization, and calm operations — with a bias toward decisions you can ship.
Typical workstreams
- Strategy and roadmap: constraints, tradeoffs, sequencing, owners, KPIs.
- Provider selection / RFP: requirements, scorecards, due diligence, contract leverage.
- Authorization uplift: instrumentation, routing, retries, issuer strategy, local acquiring.
- Cost optimization: pricing, interchange, network strategy, tokenization, payment method mix.
- Operational readiness: dispute workflows, monitoring, incident playbooks.
How it works
- Short intake and data checklist
- Live working sessions (operators + stakeholders)
- Written plan with owners, milestones, and metrics
What you’ll get
- A prioritized plan you can execute in 30/60/90 days
- A clear “what to instrument next” checklist
- Decision artifacts: scorecards, requirements, rollout plan, and KPI definitions
Not a fit if
- You are testing an early hobby project or micro‑merchant with very low volume
- You are an agency primarily reselling payments for multiple small clients
- You are looking for purely in‑person retail optimisation with no digital stack
Teams needing a clear roadmap and priorities.
- Baseline metrics + constraints
- Top 3 levers and tests
- 30/60/90-day plan with owners
Ongoing uplift across auth, cost, and ops.
- Experiment pipeline + reviews
- Routing / retries / method mix
- Dashboards + incident readiness
- Clear goals, KPIs, and instrumentation checklist
- Decision artifacts: scorecards, requirements, rollout plan
- Written roadmap with sequencing and owners
- Stakeholder-ready narrative: tradeoffs and ROI
Typically used by teams that already process meaningful volume and feel pressure on approvals, cost, or operational load.
- Strategy Sprint: 1–2 weeks, focused on a single problem space.
- Optimization Retainer: month-to-month, with a clear experiment/backlog cadence.
- Priced per engagement; most teams treat it as smaller than hiring another senior FTE.
Best fit for teams processing roughly $5m–$500m/year in volume across card and local methods.
Share your goal and context. We’ll recommend a focused sprint or ongoing optimization plan.