Skip to content
Flagship cohort

Payments Reliability for Product Leaders

A six week, live cohort that teaches product leaders how to own payments with clarity.

Format: 6 weeks, live weekly, templates included, certificate included.
Who it is for
  • Product managers and product leaders who own payments outcomes.
  • Platform and marketplace operators who need a payments operating model.
  • Teams without a dedicated payments specialist.
Who it is not for
  • Payments engineers seeking deep technical implementation detail.
  • Risk teams needing advanced fraud model design.
Outcomes

What you will be able to do

A practical toolkit to diagnose declines, manage risk, and lead payments decisions.

Run a structured decline and approval rate diagnosis.
Define the KPI map and alert thresholds that matter.
Create a fraud and chargeback response plan.
Align stakeholders with a payments operating cadence.
Evaluate vendors with a clear decision framework.
Build a prioritized payments backlog and roadmap.
Curriculum

Six week curriculum

Weekly sessions with applied exercises and templates.

Week 1
Payments system map

Actors, money movement, and how to identify the real bottleneck.

Week 2
Approval rate and declines

Decline taxonomy, issuer responses, routing, and first response playbooks.

Week 3
Fraud and chargebacks fundamentals

Risk concepts, chargeback flows, and guardrails that protect conversion.

Week 4
Payments metrics and dashboards

Define the KPI map, alerts, and stakeholder reporting cadence.

Week 5
Stack strategy and vendor management

Selecting vendors, orchestration, and how to avoid tool sprawl.

Week 6
Operating model and roadmap

Ownership, incident response, and building a trusted roadmap.

Deliverables

Templates included

Ready to use templates that keep your payments work organized and visible.

  • Payments architecture map template
  • Decline triage playbook
  • Fraud and chargeback risk register
  • Payments KPI dashboard template
  • Operating cadence and roadmap worksheet
Certificate included

Earn the Payments Strategist Certificate: Payments Ownership (Product Track) after attendance and a short assessment.

Logistics

Live sessions with global friendly timing

Sessions run once per week. Time zone and calendar details will be shared on enrollment.

Time zone placeholder

Live sessions will be scheduled for a mix of North America and Europe friendly times.

Syllabus

Download the cohort syllabus

We will send a concise syllabus outline and cohort calendar.

We will not share your email.